Privacy Policy

Effective Date: [03-17-2025]

OFFICE POLICIES & FINANCIAL AGREEMENT

Fee-For-Service Practice

The Dew Medical Clinic is a “fee-for-service” private practice and is not on any health insurance panels.

The policy of The Dew Medical Clinic PLLC is that the financial fees for patient appointments shall be paid in full by the patient or the Financially-Responsible Party(FRP) before the patient’s scheduled appointments.

For your convenience we accept cash, VISA, Mastercard, and most major credit cards.

For telephone and virtual appointments, we require to have a valid credit card on file for the patient at the time the appointment is scheduled.

Out-of-network

The Dew Medical Clinic does not have a formal business relationship with any health insurance company and cannot submit insurance claims on behalf of its clients.

If requested the Clinic can provide you with an invoice that you can submit to your insurance company for out-of-network reimbursement.

It is your responsibility to verify your out-of-network coverage, benefits, limits, and exclusions for medical health services including weight management with your insurance company prior to your first office visit.

Payments

You will be charged a Missed Appointment fee of $25.00 for any missed appointments or “NO SHOW” or late cancellations (less than 48 hours’ notice).

All dispensary products, including wellness products, must be paid for at the time of service.

There are no refunds on dispensary products.

Any unpaid account balance that is past due thirty (30) days will be subject to a $50 late fee and will accumulate in $50 increments each subsequent 30 days.

After Clinic hours

Communications including text messages, voice mail and calls received after hours, will be responded to on the next business day.

In case of any emergency please seek urgent medical attention, do not leave messages requiring urgent medical attention.

The Dew Medical Clinic (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how The Dew Medical Clinic collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

  • Your phone number
  • Consent to send SMS messages
  • Your email address
  • Your basic contact information
  • Your messaging history

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.

How We Use Your Information

We use your information to:

  • Send you the SMS messages you’ve opted in to receive
  • Provide updates, promotions, or other relevant content based on your preferences
  • Choices and Controls
  • To operate our business

Disclosures of Your Information

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to (346) 620-0010. You may also contact us directly at info@DewMedicalClinic.com